Pre Orders are items yet to arrive instore, however doing a pre order means as soon as the item arrives to us we will send it out instantly at no extra cost.
FOR NEW ZEALAND ORDERS
Preorders for any order to a New Zealand address will have their parcel sent as soon as the item arrives in store as normal. If you have ordered more than one item including a pre order item these will be sent as soon as we have the stock, in seperate packages.
FOR INTERNATIONAL ORDERS
Preorders for any order to any Country outside of New Zealand will have their parcel sent as soon as the item arrives in store as normal. However, If you have ordered a pre order item and an in stock item please note there will be a delay until both items are in stock, these will be sent together.
RETURNS ON PREORDER ITEMS
Returns of a pre order item can be accepted within 14days of the date of delivery. See more information about returns here.