News

We are resuming delivery as normal! PLEASE expect delays with your orders as our team works through the backlog AND couriers also work through their backlog.   The Mint Boutique team will be taking all precautions to keep safe: including the use of PPE, social distancing and limited staff where possible....

24th August 2021 Our website is open for online orders, however we are unable to send out orders until we reach level 3.  At this point we are unsure when New Zealand will be in level 3 to send orders out.   When we do reach level 3 staff will have...

Mint Boutique wishes to advise all customers that at present our reward system is currently down and unavailable. Customers will be unable to access their rewards account online, see points and spend rewards. Please be assured all purchases will still accumulate points however these won't be able to be spent...

 SWEATER/LONG SLEEVE TOP preorder delay update Due to COVID-19 and delays within AU/DHL postal services, our shipment due from Hammill & Co in Australia has been delayed. The parcel has been sent, however in transit between Melbourne & NZ, we are still waiting on the next movement of the delivery and...

Due to COVID-19 we have slightly adjusted our returns policy and extended time frames.   All returns can be sent back within 14 days from delivery. Please note level 3/4 lockdown is not included in this time period. Meaning you can still return an item even if the 14 day period...

How long will my order take to be sent? At this stage it could take 1-5 business days to be processed, then a further 1-4 days with couriers. This is due to increased demand and our warehouse being closed during the level 4 lockdown. We hope the wait will be...

Mint Boutique would like to advise all customers that our staff are now back at work and sending out orders as normal during the level 3 lockdown. However, we advise to expect delivery delays due to increased demand for our products & couriers. All online orders will be sent according...

Our Customer Service Team have been seeing a huge increase in queries around our online status and whether or not we are sending out orders. We want to clarify that at this point we are NOT sending out online orders and will not do so whilst New Zealand remains under...

Due to high demand we have just added a Click & Collect service to our website. Perfect for locals of Fairlie or if your passing by to make a smooth easy order. The service is free and you just make your online order as normal, however select pick up instead...

Due to the COVID-19 Level 4 lockdown, we advise the following services will be unavailable until the lockdown is lifted. Mint Marketplace  Mint Boutique Buy/Sell Facebook group This is due to couriers only being able to deliver essential items. We also want to minimise the risk of people selling/trading which...

Our team remain committed to responding to your emails & social media messages and from this will be working from home during the COVID-19 level 4 lockdown. We advise and ask customer to expect delays when attempting to contact us, however we will do our best to get in touch...

Dear Customer, As the COVID-19 situation begins to change very quickly we now advise that further changes have been made to our business as a result of COVID-19 and the level 4 lockdown requirement. Our online store will remain OPEN, however delivery will not be completed from any orders placed until the level...

Mint Boutique would like to advise that our store will be closed until further notice due to the Government lifting the threat level of COVID-19 to level 4. We however would like to advise that we will be still operating our online store and shipping out orders. To ensure we...

Dear Customers, We wanted to give you all an update on COVID-19 and the impact on Mint Boutique at this point in time. Mint is open as normal both instore and online. However, we have higher hygiene protocols in place to protect both our customers & staff. This is to...

Excitement is high in the Mint Boutique office as we welcome Poli pay as a provider to our website. POLi is a great alternative to credit & debit cards when you're purchasing online. We provide a quick, secure & free payment option by connecting you to your bank. You don't need to...

Mint Boutique would like to advise customers that due to the recent Coronavirus that some of our products will be delayed arriving to us. This is due to the closure of some brands and their factory been in an effected area. Also the inbound/outbound restrictions from NZ post.  We remain...

We are very excited to have released Mint Marketplace to our website. A new way for us to offer our fantastic customers some great items at discounted prices. HOW DOES IT WORK? We list items as usual under ' Mint Marketplace ' these items may be sold here for a...